Product Overview

Fully Managed Service for Microsoft Teams

As the Microsoft Teams Ecosystem grows, it can become quite overwhelming. Resonate provides a fully managed service that supports the entire Microsoft Teams Stack, from collaboration to communication to app integration, we have a managed service to cover it.

Features

Collaboration & Voice Managed Service:

  • Incident Management – Resolve User Issues with Collaboration Elements
  • Governance – Monitor, Track and Action Governance Elements of Microsoft Teams including Team Creation, Archiving and Expiry, Guest Access, Team Sprawl and General Usage
  • Release Management – Stay up to date with all the latest Teams Features and understand the impact they will have on your business. Support with rolling them out
  • Call Quality Monitoring and Proactive Management – Ensure voice quality stays consistently good for P2P and Meetings.
  • Adoption Reporting

 

App Managed Service:

  • Incident Management
  • Application Evergreening and Updates
  • Application Approval Processes
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Resources

Get the latest information on Microsoft Teams, Power Platform and the world of UCC in our resources area

A message from our CEO
Today, we are sharing some incredibly exciting news.
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Press Release - Resonate is no ...
SCC Strengthens its Microsoft and Unified Communications and Collaboration Portfolio with Acquisition of Resonate
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Transforming business communic ...
In the good old days (pre-2020), this major law firm had people primarily working in the office and using separate soft client and desk phones for communication internally and ...
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