Product Overview

A user-friendly, fully automated solution to manage your Teams PSTN Voice functionality

There are two elements that make up the Teams Voice Management App solution. The first element is the Automated Request Process with integrated approvals which enables users to request PSTN voice functionality with zero-touch from an IT Team.

The second element is the Power App Application which has been designed for IT Administrators to help save them time when handling user PSTN voice requests. The Teams Voice Management App offers the same functionality as the automated workflow but with the added benefit of Power BI Dashboards. These Dashboards provide reports on Number Range Usage, Phone System Usage and Requests made.

What Does Our Solution Provide?

  • Automated Number Provisioning 
  • Simple Request Process
  • Phone Number Management 
  • Automated License Provisioning 
  • Easy to Use App Interface
  • Reporting Dashboards with Number Range Usage Report, Requests Report and Calling Usage Report 
mediamodifier_image (1)

Number Management Challenges

The move to Teams Direct Routing gives more responsibility to IT Administrators. Our solution addresses the following challenges:

  • Manually maintaining a phone number assignment database through spreadsheets
  • Running the PowerShell scripts for number provisioning is a time-consuming task for IT Admins
  • Lack of visibility on phone system licence usage
  • Requiring knowledge of PowerShell scripting to run simple tasks
  • Complex internal request processes
mediamodifier_image (6)

Resources

Get the latest information on Microsoft Teams, Power Platform and the world of UCC in our resources area

Why Use a Microsoft Teams Cont ...
For many companies, Microsoft Teams has officially emerged as the ultimate solution for unified communications. Capable of aligning, empowering, and informing employees all ov ...
READ MORE
Voice Management and Microsoft ...
Microsoft Teams has rapidly emerged as the fastest-growing Microsoft application of all time. The ultimate tool for helping companies ensure business continuity in a world roc ...
READ MORE
Ian, our CRO, reflects on the ...
How important is volunteering work for companies? I believe having a social conscience is good for business. Companies that act with integrity and a generosity of spirit will, ...
READ MORE