Product Overview

Crest offers a user-friendly, fully automated solution to manage your Teams PSTN Voice functionality

 

Are you struggling to manage Teams Phone?

The move to Teams Direct Routing gives more responsibility to IT Administrators. Our solution addresses the following challenges:

  • Manually maintaining a phone number assignment database through spreadsheets
  • Running the PowerShell scripts for number provisioning is a time-consuming task for IT Admins
  • Lack of visibility on phone system licence usage
  • Requiring knowledge of PowerShell scripting to run simple tasks
  • Complex internal request processes
mediamodifier_image (6)

Crest Voice Manager Demo

Find out how the Crest Voice Manager app can allow you to assign new numbers and remove old contact details, as well as assigning specific numbers, searching the database and more. 

96419EA9-66E1-4E7E-B723-49370FD5F94C

What Does Our Solution Provide?

There are two elements that make up the Crest Voice Manager solution. The first element is the Automated Request Process with integrated approvals which enables users to request PSTN voice functionality with zero-touch from an IT Team.

The second element has been designed for IT Administrators to help save them time when handling user PSTN voice requests. The Teams Voice Manager App offers the same functionality as the automated workflow but with the added benefit of Power BI Dashboards. These Dashboards provide reports on Number Range Usage, Phone System Usage and Requests made.

  • Automated Number Provisioning 
  • Simple Request Process
  • Phone Number Management 
  • Automated License Provisioning 
  • Easy to Use App Interface
  • Reporting Dashboards with Number Range Usage Report, Requests Report and Calling Usage Report 
Untitled design - 2024-05-16T101006.576

Resources

Get the latest information on Microsoft Teams, Power Platform and the world of UCC in our resources area

A message from our CEO
Today, we are sharing some incredibly exciting news.
READ MORE
Press Release - Resonate is no ...
SCC Strengthens its Microsoft and Unified Communications and Collaboration Portfolio with Acquisition of Resonate
READ MORE
Transforming business communic ...
In the good old days (pre-2020), this major law firm had people primarily working in the office and using separate soft client and desk phones for communication internally and ...
READ MORE