Meet the team

Graham Fry
  • Location: United Kingdom
Robert Garcia
Managing Director

Bob has over 25 years of experience in the IT and Telecoms world and has held leadership positions for AT&T and Orange Business Services leading large outsourcing transformation and change programmes.

Bob has led programmes for end customers such as Shell, Lufthansa and Adidas.

Originally from New York, Bob moved to the United Kingdom in 1995 and more recently has led the delivery of the largest global Microsoft UC implementation to date.

  • Location: United Kingdom
Ian Parslow
Chief Operating Officer

Ian has an extensive background in supporting major corporate clients across various business sectors including Oil & Energy; Information Technology; Institutional Finance and Telecommunications.

Ian’s career spans over 25 years, supporting multi-nationals and working closely with them to develop and implement transformational change across their business processes and infrastructure. This included accountability and responsibility for global client portfolios at AT&T, Royal Dutch Shell, Cable & Wireless and Atos Origin.

In addition to Ian’s core strength supporting major clients he also has extensive expertise in project management, risk management and developing & implementing sourcing strategies.

  • Location: United Kingdom
Am Bhooi
Chief Technology Officer (CTO)

With over 20 years experience within the Telecoms industry, Am has worked for many major service providers such as AT&T, Cable & Wireless and Siemens.

Am has extensive experience in delivering major transformation programmes for large multinational customers involving significant complexity and risk. He has been fortunate to work on the cutting edge of technology, often being the first to market new solutions.

In recent years he has specialised in launch and development of bespoke solutions for major customers using Microsoft Unified Communications. Being at the forefront means discovering challenges and coming up with solutions that others have not yet experienced such as Global DID Management, Dual forking Gateway Solutions, IP Hard Phone Solutions and many others.

Am was a key part of the team that implemented the most complex Enterprise Voice solutions in the market using Lync and Skype for Business.

  • Location: United Kingdom
Patrik Gallo
Operations Director

Patrik is the co-founder and Operations Director at Resonate. Patrik holds a PhD. in field of Telecommunications and has more than 10 years of experience in Unified Communications and Collaboration Solutions. In past, he acted as SME and was involved in large scale telecoms projects for Fortune 500 Companies focusing on the transformation of legacy infrastructure to new cloud-based collaboration services. In his current role, Patrik manages the Slovak branch of Resonate and is managing the support organization that provides 24/7 services to our customers globally.

  • Location: Slovakia
Darren Szukalski
Chief Revenue Officer

Darren has an extensive career in sales and sales leadership, with a background in supporting major Enterprise clients across various business sectors including Retail, Financial Services and Insurance, Media, Construction, Manufacturing and Utilities.  Darren has also spent over 10 years in a variety of indirect roles supporting System Integrators, UK and International Carriers, Resellers and Mobile Operators.  Darren’s core strength is leading teams to develop and implement strategy across the Enterprise and wholesale sectors.

Darren’s career spans over 25 years, supporting major accounts and multinationals and working closely with them to develop and implement transformational change across their business. This included accountability and responsibility for national and international clients at AT&T, ntl, Telewest, Virgin Media Business and developing the Enterprise new business division at Exponential-e.

  • Location: United Kingdom


Resonate has 120 employees and counting.