Resonate for Manufacturing
RESONATE FOR MANUFACTURING
Digitally transforming manufacturing with Microsoft Teams
At Resonate we help IT & Operations professionals in the manufacturing industry transform Microsoft Teams into a fully-featured, enterprise-ready voice and UCC platform, delivered as a managed service, to create a central hub for operations and communication. We do this by leveraging our team of industry-leading experts in Microsoft to create a bespoke environment tailored to the needs of manufacturers that integrates with critical business systems using established Microsoft Technologies. Tools such as the Power Platform, for automation, analytics and AI, give our architects the ability to integrate with, and collaborate around, data from a range of sources, including analogue and legacy systems to help our customers operate in a more agile and efficient way.
The industry situation
Hold on to your hats (or, should we say, safety helmets), changes are coming thick and fast in manufacturing and the pace of transformation is showing no signs of slowing down. Like many industries, as a result of the emergence of new technologies such as IoT and AI and the increasing competition for talent, manufacturers are busy assessing a whole new set of challenges and opportunities right now, and the need to modernise operations is at the forefront.
Implications and challenges
Today, many manufacturing organisations face a split between their voice platform and their digital communication systems. So, for example, voice might reside on legacy technology, sometimes cloud-based but often on-premise, poorly integrated into the organisation’s other systems. That’s bad news for manufacturers like you, as it slows down your all-important digital transformation. It’s also bad news for your workforce who are working less efficiently with out-of-date communication solutions.
The solution
Microsoft Teams is a single platform that can empower your people with new more efficient ways of working. Have all your collaboration and communication within Microsoft Teams, such as voice and messaging, but also have the capability to surface your critical operational systems for, say, task and shift management. It is also possible to integrate vital systems for lone worker safety, fire alarms and E.911.
Benefits of Microsoft Teams for manufacturers
In this rapidly evolving environment, manufacturers will be looking for ways to improve collaboration, automate routine tasks, empower their employees to work smarter and add agility to enable them to adapt to new market trends. This is where Microsoft Teams and the Power Platform can help.
Instant emergency communications
Voice to remote locations
Agile shift and task management
AI-driven engineer scheduling
Teams integrations for lone workers
Push to talk
Enhanced analytics
War room scheduling solutions
As a Microsoft Solution Partner in Business Applications Resonate has proven its capability in delivering value-added solutions in Teams and further afield.
Our architects will come to your organisation for a free innovation session to help you evaluate where Microsoft can work harder for you.
Case Study – A Leading Food Manufacturer
Our customer, a global food manufacturer, was looking for the right partner to help them deploy and adopt Microsoft Teams across their organisation.
Users migrated
Analogue endpoints integrated or migrated
Reduction in infrastructure
Operational cost saving
Less than 2% uplift in support tickets during migration
See how we delivered a ‘new way of working’ at a leading food manufacturer
Find out more from our dedicated manufacturing team
Resources
Get the latest information on Microsoft Teams, Power Platform and the world of UCC in our resources area
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