COMPANY

Resonate is a certified Microsoft Partner with the expertise to transform your business.

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About Resonate

Resonate is a Microsoft Solution Partner specialising in Teams Voice and Power Platform. With our team of expert voice architects, we offer an end-to-end solution to design, deploy and support Teams Voice, Teams Contact Centre and Microsoft Teams Rooms. Our Power Platform practice has developed Resonate Voice Management a SaaS solution to provision and manage Teams Voice plus provide Center of Excellence and bespoke development services.

Resonate ensures solutions are delivered to the highest of standards, from our enterprise-grade, global communications platform to the skills needed to discover, migrate, enhance, and support throughout the solution lifecycle. It’s not about the technology, it’s about understanding the business objectives and making sure the technology delivers the required business results.

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ABOUT

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Resonate are knowledgeable and experienced collaboration experts with a portfolio that includes some of the most advanced collaboration solutions in the world.

Unified Communications & Collaboration is about empowering individuals and groups to collaborate effectively across the organisation, partners and customer eco system.

The Resonate team have comprehensive experience of delivering UCC solutions over a diverse range of industries including:

  • Retail
  • Healthcare
  • Energy
  • Financial Services
  • Manufacturing 
  • Biopharma

This enables us to address the needs of each industry sector by providing relevant industry experience and lessons learnt.

We are the team that originally delivered the most advanced Microsoft unified communication solution in the world. A truly global solution that benefitted over 500,000 users across 100+ countries.

We’ve helped organisations consolidate several communication and collaboration channels into a single company wide platform that is accessible from all devices. This has enabled a seamless user experience and transformed the business into a modern workplace environment.

The experience we’ve gained and the lessons we’ve learnt, provides us with a unique insight  to understand the issues you face, help you recognise the opportunities for improvement and work with you to ensure a smooth transition that will transform the way your business works, communicates and collaborates. 

Technology Partners

Resonate Milestones

2015

Resonate Founded

2016

Resonate Opens Support Centre in Kosice Slovakia.

Customers remove over 150 PBXs using Resonate Solutions.

2017

Resonate establishes London Offices.

 

2018

Resonate Launches Professional Services Business for Energy and Finance Sectors.

Resonate Solutions used to transform Telephony solutions in Refineries.

 
2019

Resonate Launches Managed Service Solution for Multinational Customers.

Resonate commences Investment Programme to support growth initiatives.

 
2020

Resonate Launches Teams Direct Routing Service

Resonate Launches Power Platform Service.

Resonate Opens Offices in the Netherlands.

2021

Teams Voice Tooling Solutions Launched.

Microsoft Advanced Specialisation in  Calling for Teams.

2022

Accredited as an Anywhere 365 Partner of Excellence.

Resonate open an office in the US.

24 x 7 x 365 Service Centre

Resonate have a dedicated service centre operation based in Kosice in Slovakia that supports nearly half a million users 24 hours a day, 7 days a week, 365 days a year in a variety of ways, including:

  • Incident & problem management
  • Change management 
  • Release management
  • RCA/RFO/RMA Management
  • Proactive monitoring
  • Asset & configuration management
Resonate Service Centre

Our company is involved in a project to support the development of the professional and digital skills of Resonate Services s.r.o. employees.

This project is being implemented thanks to support from the European Social Fund and the European Regional Development Fund within the Operational Programme for Human Resources.

More information at: www.ludskezdroje.gov.sk and www.esf.gov.sk

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Our Clients