COMPANY
Resonate is a certified Microsoft Partner with the expertise to transform your business.
About Resonate
Resonate is a Microsoft Solution Partner specialising in Teams Voice and Power Platform. With our team of expert voice architects, we offer an end-to-end solution to design, deploy and support Teams Voice, Teams Contact Centre and Microsoft Teams Rooms. Our Power Platform practice has developed Crest Voice Management a SaaS solution to provision and manage Teams Phone plus provide Center of Excellence and bespoke development services.
Resonate ensures solutions are delivered to the highest of standards, from our enterprise-grade, global communications platform to the skills needed to discover, migrate, enhance, and support throughout the solution lifecycle. It’s not about the technology, it’s about understanding the business objectives and making sure the technology delivers the required business results.
Our Clients
ABOUT
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Resonate are knowledgeable and experienced collaboration experts with a portfolio that includes some of the most advanced collaboration solutions in the world.
Unified Communications & Collaboration is about empowering individuals and groups to collaborate effectively across the organisation, partners and customer eco system.
The Resonate team have comprehensive experience of delivering UCC solutions over a diverse range of industries including:
- Retail
- Healthcare
- Energy
- Financial Services
- Manufacturing
- Biopharma
- Legal
This enables us to address the needs of each industry sector by providing relevant industry experience and lessons learnt.
We are the team that originally delivered the most advanced Microsoft unified communication solution in the world. A truly global solution that benefited over 1M users across 100+ countries.
We’ve helped organisations consolidate several communication and collaboration channels into a single company wide platform that is accessible from all devices. This has enabled a seamless user experience and transformed the business into a modern workplace environment.
“ The experience we’ve gained and the lessons we’ve learnt, provides us with a unique insight to understand the issues you face, help you recognise the opportunities for improvement and work with you to ensure a smooth transition that will transform the way your business works, communicates and collaborates. “
Technology Partners
Resonate Milestones
Resonate Founded
Resonate Opens Support Centre in Kosice Slovakia.
Customers remove over 150 PBXs using Resonate Solutions.
Resonate establishes London Offices.
Resonate Launches Professional Services Business for Energy and Finance Sectors.
Resonate Solutions used to transform Telephony solutions in Refineries.
Resonate Launches Managed Service Solution for Multinational Customers.
Resonate commences Investment Programme to support growth initiatives.
Resonate Launches Teams Direct Routing Service
Resonate Launches Power Platform Service.
Resonate Opens Offices in the Netherlands.
Teams Voice Tooling Solutions Launched.
Microsoft Advanced Specialisation in Calling for Teams.
Accredited as an Anywhere 365 Partner of Excellence.
Resonate open an office in the US.
Resonate becomes a Microsoft Solutions Partner in Business Applications & obtains an Advanced Specialisation in Adoption and Change Management. 2024
Resonate is acquired by SCC, strengthening its UCC portfolio by adding the UK’s foremost specialist in Teams Voice.
24 x 7 x 365 Service Centre
Resonate have a dedicated service centre operation based in Kosice in Slovakia that supports nearly half a million users 24 hours a day, 7 days a week, 365 days a year in a variety of ways, including:
- Incident & problem management
- Change management
- Release management
- RCA/RFO/RMA Management
- Proactive monitoring
- Asset & configuration management
Our company is involved in a project to support the development of the professional and digital skills of Resonate Services s.r.o. employees.
This project is being implemented thanks to support from the European Social Fund and the European Regional Development Fund within the Operational Programme for Human Resources.
More information at: www.ludskezdroje.gov.sk and www.esf.gov.sk
