Product Overview

We can help you connect your SBC to your Microsoft Teams Direct Routing platform

Resonate provides a managed SBC (Session Border Controllers) service for customers who are looking to use our expertise and experience in managing SBCs across their business. SBCs can be hosted in our cloud or on your premises, depending on your specific business needs. We can offer full support with either option.

Our Microsoft Gold Accredited engineers are here to help

Some things we can assist with:

  • Configuring the Office 365 side if required
  • Connecting and configuring a variety of SBCs including audio codes to your Microsoft phone system
  • Connecting your SBC to almost any telephony trunk
  • Connecting third-party PSTN equipment if required
  • Configuring interoperability between your telephony equipment, such as third party PBXs, or analogue devices, and your Microsoft Teams Direct Routing platform
  • Identifying the requirement and procuring the correct hardware/software required
pexels-yan-krukov-8867431

Resources

Get the latest information on Microsoft Teams, Power Platform and the world of UCC in our resources area

Are You Ready for the PSTN Swi ...
For over 7 years, the PSTN and ISDN switch off dates have been fast approaching for companies in the UK. Despite this, around 33% of SMEs still say they haven’t prepared for t ...
READ MORE
A Global Food Manufacturer
Our client was an American Fast Moving Consumer Goods (FMCG) organisation with a global footprint of 272 sites and totalling over 66,000 users. They needed to migrate everyone ...
READ MORE
What Are My Options If My Serv ...
At the time of writing, it’s been around 7 years since BT announced the impending end date for the use of ISDN and PTSN technology throughout the UK. Despite this, nearly a qu ...
READ MORE