Product Overview

Make Your Teams Voice Experience Seamless

At Resonate we have developed some voice apps to improve your overall experience using Microsoft Teams Enterprise Voice and the Resonate Voice for Teams product. If you need something that we haven't already developed then we can most likely create this for you through our Microsoft Power Platform practice - just ask.

Phone Number Provisioning and Management Solution

Are you looking for an easy way to provision users with a phone number? We have built a workflow and application that does just that, all using the Microsoft Power Platform. Your users can:
  1. Easily request a new phone number, make a change to their existing phone number or dial out permissions or remove their phone number
  2. Built-in approval process – can be a manager or IT. The approval process has full visibility on where each request is in the queue
  3. Assign Voice Policies, Custom Dial Plans and a Phone number based on a Country or Site
  4. Reporting on Number Availability and License Usage
  5. Admin Application to process ad-hoc and bulk requests manually
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Voice Quality Insights And Actions Solution

Big Data is the buzz word recently and we are inundated with data. Making sense of it? Now that’s the challenge. At Resonate, we have developed an application that processes the data, gives you recommendations and can even automatically action them!

For example, if a site is having poor quality calls, the app will flag this and can automatically open up a ticket with the relevant network team to investigate automatically providing them with the data.

Or you have a user that is consistently not using a headset, the app will flag this and you can IM them with some recommendations.

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Resources

Get the latest information on Microsoft Teams, Power Platform and the world of UCC in our resources area

Image of Microsoft Teams The Future of Microsoft Teams
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Working out the true cost of M ...
One of the big considerations when looking at Microsoft Power Apps and Power Automate is the equation between cost and benefit. In this blog, we look at the amount you’ll have ...
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