At Resonate we have developed some voice apps to improve your overall experience using Microsoft Teams Enterprise Voice and the Resonate Voice for Teams product. If you need something that we haven't already developed then we can most likely create this for you through our Microsoft Power Platform practice - just ask.
Big Data is the buzz word recently and we are inundated with data. Making sense of it? Now that’s the challenge. At Resonate, we have developed an application that processes the data, gives you recommendations and can even automatically action them!
For example, if a site is having poor quality calls, the app will flag this and can automatically open up a ticket with the relevant network team to investigate automatically providing them with the data.
Or you have a user that is consistently not using a headset, the app will flag this and you can IM them with some recommendations.
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