About Resonate
Turning Communication into Competitive Advantage
Every conversation, message, workflow and customer interaction contains intent, context and opportunity. In an AI-driven world, the organisations that can capture and act on those signals will outperform those that cannot.
That is why Resonate exists!
We help organisations transform communication systems into intelligent business assets. With deep expertise in communications, customer experience, AI and automation, we help customers turn insight into action and create measurable business value.
What began as a specialist communications business has evolved into a trusted partner for organisations modernising collaboration, customer engagement and operations. Today, we help customers connect people, platforms, data and workflows to create intelligent environments.
We meet organisations wherever they are on their journey, our role is to simplify complexity, provide trusted guidance and help turn ambition into measurable outcomes. Backed by SCC’s enterprise scale and capability, we combine specialist expertise with the strength to design, build, support and continuously optimise intelligent communications platforms across communications, customer experience and AI.
Our History
Get in TouchResonate Founded
Resonate Opens Support Centre in Kosice Slovakia
Resonate launches professional services business focussing on Energy and Finance sectors
Resonate Launches Teams Direct Routing Service
Teams Voice Tooling solutions launched
Microsoft advanced specialisation in Calling for Teams
Resonate becomes a Microsoft Solutions Partner in Business Applications
Resonate is acquired by SCC, strengthening its UCC portfolio by adding the UK’s foremost specialist Teams Voice
Resonate named AudioCodes Partner of the Year
Benefiting from the capabilities of Resonate, SCC is awarded Cisco Preferred partner for collaboration
Partners
Technology Partners
24/7 x 365 Service Centre
Resonate have a dedicated service centre operation based in Kosice in Slovakia that supports nearly half a million users 24 hours a day, 7 days a week, 365 days a year in a variety of ways, including:
Incident & problem management
Change management
Release management
RCA/RFO/RMA Management
Proactive monitoring
Asset & configuration management
Social Responsibility
Supporting Professional and Digital Skills Development
Our company is involved in a project to support the development of the professional and digital skills of Resonate Services s.r.o. employees.
This project is being implemented thanks to support from the European Social Fund and the European Regional Development Fund within the Operational Programme for Human Resources.
More information at: www.ludskezdroje.gov.sk and www.esf.gov.sk
Modern Slavery Statement
We are committed to preventing modern slavery and human trafficking in our operations and throughout our supply chain. We maintain due diligence processes, supplier assessments and employee awareness programmes to support compliance with the Modern Slavery Act 2015.
Armed Forces Covenant
Resonate is a signatory of the Armed Forces Covenant, a scheme British businesses can join to demonstrate their commitment to military veterans and reservists in UK employment.
The Covenant ensures that those who have served, and their families, are treated fairly and are supported in the workplace. It recognises the sacrifices made by servicemen and women and provides opportunities and support as they transition into civilian life.
We hold the Covenant’s Employee Recognition Scheme at Silver level.
