Meet the Team

Resonate quickly demonstrated they had the technical skills and experience to enable Direct Routing for our organisation. The whole implementation process was managed without any impact on the business

Working with the Resonate team has been brilliant and the Luware software is easy to use. We are really pleased with the solution, it does everything we need and much more than we thought. It's opened our eyes to what we can do and see and analyse to make things better for our customers and for our team

Large praise for Resonate – often you get the A-team at Sales stage, and the B-team in Delivery and C-team for Support – Resonate are A Team all the way.

Resonate has been an invaluable partner in our digital transformation journey at Fresenius, especially with regards to telephony. The two key programs that they are driving for us are Teams Enterprise Voice and Teams Contact Centre. The team has demonstrated exceptional capabilities in supporting the aforementioned transformation initiatives. Their contributions to the Teams Enterprise Voice rollout and the subsequent deployment of the Luware Contact Centre solution have far exceeded our expectations

The Resonate team has been a dependable partner, consistently providing responsive support, making themselves available whenever needed, and working through challenges with professionalism and dedication. They have taken the time to understand our business, introduced us to new contact center technologies and solutions to address evolving needs, and their technical team has been exceptional in helping us navigate complex issues and identify practical paths forward.

Their dedication and professional approach have made a significant impact on our operations, paving the way for future technological advancements and improved patient care.