By Harkirat Degun, CTO, Resonate Many organisations are approaching Agentic AI from the wrong direction. They start by evaluating models, copilots and automation tools. They ask what AI can generate, what tasks it can automate or how quickly they can deploy it. Those are important questions, but the real opportunity starts somewhere else. It starts […]
Microsoft Teams Premium vs. Microsoft 365 Copilot – Which One is Right for Your Business? When it comes to enhancing collaboration and productivity, Microsoft offers two powerful tools: Microsoft Teams Premium and Microsoft 365 Copilot. But with licensing costs at £7.70 per user/month for Teams Premium and £23.10 per user/month for Copilot 365, IT leaders […]
Adding AI into Communication and Collaboration can Transform Customer and Employee Experience Artificial Intelligence (AI) is rapidly transforming the way businesses communicate and collaborate with Microsoft’s Work Trend Index report showing that 75% of knowledge workers globally are now using generative AI in their roles. However, without a clear strategy, the swift adoption can pose […]
As workplace communication has rapidly changed, companies have struggled to implement converged solutions to seamlessly manage calling, collaboration and meetings
Frontline workers and on-the-move employees are a cornerstone of the economy. These team members make up around 80% of the global workforce. Yet many still feel they don’t have the technology they need to collaborate and work efficiently with their colleagues. While in-office staff members can easily access the benefits of collaborative platforms and desktop apps, […]
SCC Strengthens its Microsoft and Unified Communications and Collaboration Portfolio with Acquisition of Resonate European technology solutions and services firm SCC today announced the acquisition of Resonate, a leading global provider of cloud voice and collaboration services based on Microsoft Teams. Employing 150 people across Europe and India, Resonate was founded in 2015 and has […]
Resonate, a leading technology company, focused on helping businesses unlock the ROI of their Microsoft investments, recently earned a new Microsoft Partner certification. The team is now recognised by Microsoft as an official Microsoft Solutions Partner for Business Applications. This builds on Resonate’s long-standing relationship with Microsoft, and its existing accreditations and specialisations for Modern […]
