Resonate's solution automates the creation of Auto Attendant and Call Queue Workflows and provides a ‘self-service’ management feature for managers and owners of these workflows which isn't currently available within Teams. This simple to deploy application has a range of benefits driven by its simple to use interface. From time savings to error reduction and improved customer experience, our app is a must-have for any organisation wanting to manage call queues and auto attendant/IVR functionality within their Microsoft Teams voice estate.
The app has a number of features designed around the needs of IT and Telephony admins to ensure call queues and auto attendants can be deployed and managed quickly and easily.
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