Product Overview

A user-friendly, fully automated solution to manage your Teams PSTN Voice functionality

There are two elements that make up the Teams Voice Manager solution. The first element is the Automated Request Process with integrated approvals which enables users to request PSTN voice functionality with zero-touch from an IT Team.

The second element is the Power App Application which has been designed for IT Administrators to help save them time when handling user PSTN voice requests. The Teams Voice Manager App offers the same functionality as the automated workflow but with the added benefit of Power BI Dashboards. These Dashboards provide reports on Number Range Usage, Phone System Usage and Requests made.

Teams Voice Manager Demo

Find out how the Teams Voice Manager app can allow you to assign new numbers and remove old contact details, as well as assigning specific numbers, searching the database and more. 

Watch Demo
96419EA9-66E1-4E7E-B723-49370FD5F94C

What Does Our Solution Provide?

  • Automated Number Provisioning 
  • Simple Request Process
  • Phone Number Management 
  • Automated License Provisioning 
  • Easy to Use App Interface
  • Reporting Dashboards with Number Range Usage Report, Requests Report and Calling Usage Report 
mediamodifier_image (1)

Number Management Challenges

The move to Teams Direct Routing gives more responsibility to IT Administrators. Our solution addresses the following challenges:

  • Manually maintaining a phone number assignment database through spreadsheets
  • Running the PowerShell scripts for number provisioning is a time-consuming task for IT Admins
  • Lack of visibility on phone system licence usage
  • Requiring knowledge of PowerShell scripting to run simple tasks
  • Complex internal request processes
mediamodifier_image (6)

Resources

Get the latest information on Microsoft Teams, Power Platform and the world of UCC in our resources area

Microsoft Teams Rooms Strategy ...
Our client, a multinational food manufacturing organisation, had embarked on a global Microsoft Teams Rooms rollout, but a negative end-user experience early in the programme ...
READ MORE
How Financial Services busines ...
Digital transformation might not be a new concept in the world of financial services, but it’s just as relevant and crucial today as it was five years ago. Studies show that b ...
READ MORE
Another Microsoft Advanced Spe ...
Resonate, a company committed to helping businesses of all sizes unlock the full ROI of their Unified Communication and Collaboration tools, is taking its relationship with Mi ...
READ MORE