Product Overview

Session Border Controller Management

Resonate provides a managed SBC (Session Border Controllers) service for customers who are looking to use our expertise and experience in managing SBCs across their business. The SBC’s are arguably one of the most critical components in the overall voice solution as they provide the voice routing intelligence and integration between the major components in the voice environment like SIP, PSTN, Location Based Routing, legacy system integration and analogue integrations.

Features

Our SBC managed service has two options, a standard service and fully-managed service.

 

  • The standard service includes 24 x 7 x 365 support, reactive incident support, incident triage, software and firmware updates and remote SBC monitoring
  • The fully-managed service includes the standard elements and also includes proactive incident support, monthly service reporting and an assigned service manager

 

Talk to us about the right solution for your business.

gabrielle-henderson-HJckKnwCXxQ-unsplash-1
lycs-architecture-aKij95Mmus8-unsplash-1

Resources

Get the latest information on Microsoft Teams, Power Platform and the world of UCC in our resources area

Is that Voice for Teams you ca ...
Why Voice for Teams?  Many companies currently have a split between their voice platform and business systems. Voice will often reside on legacy PBX technology, sometimes clou ...
READ MORE
Skype for Business Online Reti ...
Skype for Business Online Retirement - Your Questions Answered Why is this happening?  Microsoft have made the decision to retire Skype for Business Online on July 31, 2021.It ...
READ MORE
Resonate’s Delivery Work Effor ...
Resonate’s Delivery Work Effort Calculator is a classic example of how a simple Teams-based app can save time and money. As it does not consume any data to run, it doesn’t req ...
READ MORE