Product Overview

Fully Managed Service for Microsoft Teams

As the Microsoft Teams Ecosystem grows, it can become quite overwhelming. Resonate provides a fully managed service that supports the entire Microsoft Teams Stack, from collaboration to communication to app integration, we have a managed service to cover it.

Features

Collaboration & Voice Managed Service:

  • Incident Management – Resolve User Issues with Collaboration Elements
  • Governance – Monitor, Track and Action Governance Elements of Microsoft Teams including Team Creation, Archiving and Expiry, Guest Access, Team Sprawl and General Usage
  • Release Management – Stay up to date with all the latest Teams Features and understand the impact they will have on your business. Support with rolling them out
  • Call Quality Monitoring and Proactive Management – Ensure voice quality stays consistently good for P2P and Meetings.
  • Adoption Reporting

 

App Managed Service:

  • Incident Management
  • Application Evergreening and Updates
  • Application Approval Processes
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Resources

Get the latest information on Microsoft Teams, Power Platform and the world of UCC in our resources area

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One of the big considerations when looking at Microsoft Power Apps and Power Automate is the equation between cost and benefit. In this blog, we look at the amount you’ll have ...
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