Product Overview

Fully Managed Service for Microsoft Teams

As the Microsoft Teams Ecosystem grows, it can become quite overwhelming. Resonate provides a fully managed service that supports the entire Microsoft Teams Stack, from collaboration to communication to app integration, we have a managed service to cover it.

Features

Collaboration & Voice Managed Service:

  • Incident Management – Resolve User Issues with Collaboration Elements
  • Governance – Monitor, Track and Action Governance Elements of Microsoft Teams including Team Creation, Archiving and Expiry, Guest Access, Team Sprawl and General Usage
  • Release Management – Stay up to date with all the latest Teams Features and understand the impact they will have on your business. Support with rolling them out
  • Call Quality Monitoring and Proactive Management – Ensure voice quality stays consistently good for P2P and Meetings.
  • Adoption Reporting

 

App Managed Service:

  • Incident Management
  • Application Evergreening and Updates
  • Application Approval Processes
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Resources

Get the latest information on Microsoft Teams, Power Platform and the world of UCC in our resources area

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Business Challenge Our client, a leading international Investment Bank, discovered a large number of its staff were using an unapproved, albeit popular internet-based voice pl ...
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Adapting to the 'new normal' in 2021 Like most people in the UK and much of the world, I spent the first half of the year in the comfort (or perhaps confines?) of my own home ...
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